Etsy has spent the last 20 years building a vibrant two-sided marketplace that connects buyers and sellers of handcrafted goods. Etsy’s platform is differentiated from other e-commerce sites because sellers often create personalized products that are made to meet individual customer specifications.

Etsy’s revenue is broken into its marketplace and services segments. Etsy’s marketplace revenue includes listing fees, transaction fees, and payment platform fees collected from sellers. Services revenue consists of advertising, shipping, and other optional services that add value for sellers.